Terms & Conditions: Your Guide to Shopping with Confidence

At BLWCK, your satisfaction and trust are our top priorities. Before you embark on your journey through our curated collection of products, we invite you to familiarize yourself with our Terms & Conditions. These guidelines are designed to ensure a seamless shopping experience for you, our valued customer. Below, we outline key points to help you shop with confidence:

  1. Ordering Process: Upon placing an order with BLWCK, you agree to provide accurate and complete information, including billing and shipping details. We strive to process orders promptly, but please note that order confirmation does not signify acceptance of your order. Acceptance occurs when your order is dispatched, at which point a contract is formed between you and BLWCK.

  2. Payment: We accept various payment methods for your convenience, including credit/debit cards and other secure payment gateways. All transactions are processed in accordance with industry standards to ensure the security of your financial information.

  3. Shipping and Delivery: BLWCK is committed to delivering your order in a timely manner. We offer shipping options tailored to your preferences, with estimated delivery times provided for your convenience. While we make every effort to meet these timelines, please understand that external factors may occasionally impact delivery schedules.

  4. Returns and Exchanges: Your satisfaction is paramount to us. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns and exchanges policy. Please refer to our Returns & Exchanges page for detailed instructions on initiating a return or exchange.

  5. Product Availability: While we strive to maintain accurate inventory levels, occasionally certain products may be out of stock or unavailable. In such cases, we will notify you promptly and provide alternative options or issue a refund for the unavailable item(s).

  6. Intellectual Property: All content on the BLWCK website, including but not limited to logos, designs, and product images, is protected by intellectual property laws. Any unauthorized use or reproduction of this content is strictly prohibited.

  7. Privacy: We respect your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data, ensuring transparency and compliance with data protection regulations.

  8. Governing Law: These Terms & Conditions are governed by the laws of London Government, and any disputes arising from or related to these terms shall be resolved through arbitration in accordance with the rules of London Government Law.

By accessing and using the BLWCK website, you agree to abide by these Terms & Conditions. We encourage you to review this document periodically, as we may update it to reflect changes in our policies or applicable laws. Should you have any questions or concerns, please don't hesitate to contact our customer service team. Thank you for choosing BLWCK - we look forward to serving you!

2 March 2024